Yes, you can access SFI Instant Messaging with other Affiliates. Just look for the Chat Status icon located under an affiliate's picture in the Affiliate Snapshot or Forum or in the far right column for each name in your Referrals Report. Simply click the ball to bring up a popup window and initiate the chat.

TIP: Use the "online" filter in your Referrals Report to pull up all your PRAs currently online. Keep in mind, however, you don't have to wait until an affiliate is online to initiate a chat. Your chat message will be waiting for PRA the next time he/she logs in to the Affiliate Center.

Note: We are currently testing a Live Chat feature with SFI Customer Support. Access it in the Support dropdown menu and on the lower left side of the SFI Support Desk page.